Repair Works Completed, Water Gradually Returns to Affected Areas

The Holding Company for Water and Wastewater announced the gradual restoration of water services to areas affected by a sudden power outage at the Geziret El-Dahab power station, which is operated by the Egyptian Electricity Transmission Company.

The outage was caused by a significant rise in temperatures and an unprecedented increase in electrical loads, leading to the temporary shutdown of several water pumping stations and a disruption in service across multiple areas.

Rapid Response by Emergency Teams to Contain the Crisis

Immediately after the issue was detected, the company’s emergency teams took swift action, coordinating with relevant authorities to maintain essential services. Technical teams were promptly deployed to outage sites to secure supply lines and progressively restart both main and secondary pumping stations, ensuring a safe and complete return of services.

Full Operation of Stations and Gradual Stabilization

The company confirmed that all water and wastewater stations are now operating at full capacity without any technical disruptions. Power supply has been fully restored following intervention by the Egyptian Electricity Transmission Company, allowing the normal resumption of pumping operations and water flow through the networks.

Real-Time Monitoring and Field Teams Deployed

Operations and emergency rooms were activated across all sectors for real-time monitoring. Field teams were stationed in affected areas to ensure proper water pressure and quality, particularly in elevated regions where water takes longer to reach.

Water Tankers Deployed to Critical Areas During Outage

In addition to technical efforts, the company dispatched potable water tankers to severely impacted areas and provided hotlines for public inquiries. Quick responses to complaints helped minimize the impact of the outage on residents.

Appreciation for Staff Dedication Amid Extreme Conditions

The company praised the commitment of its workforce during the crisis, noting their continuous presence at work sites despite the intense heat. Their dedication was key to resolving the issue quickly and restoring services in record time. The situation highlighted the professionalism and emergency readiness of Egypt’s water sector.

Service Stability Maintained Despite Summer Load

The company noted that the swift restoration of water reflects the resilience of the system and the capabilities of its technical teams, especially during the high-demand summer period. Ongoing monitoring of the system will continue to prevent similar disruptions.

Public Urged to Conserve and Cooperate

The statement concluded with an appeal to the public to conserve water during peak hours and cooperate with maintenance teams in case of any incidents or complaints. The company affirmed its commitment to maintaining high-quality, uninterrupted services for all citizens.

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